Returns and Exchange

RETURN 

If the goods purchased in our online store do not meet your expectations or are the result of an incorrect order, we guarantee the possibility of returning the purchased goods within 14 days from the date of its receipt without giving any reason. The condition for us to accept the goods back is that they are delivered in the following condition:

  • clean
  • new
  • undamaged
  • unused
  • unassembled
  • in its original packaging
  • along with a receipt and return form

If the product shows signs of use, assembly, connection attempts, the return will not be accepted and the goods will be returned to the customer at his expense.

The costs of sending the returned goods are borne by the customer

We guarantee a quick refund of the money paid, just follow the instructions below:

  1. Download, print and fill in the return declaration. RETURN / EXCHANGE FORM
  2. Pack the returned product securely with the completed declaration.
  3. Send the package to the address of our company LPG Sklep - Rocar Nowe Boryszewo 10/1 09/410 Płock.

EXCHANGE

If the product purchased in our store is the result of an incorrect order, we will gladly exchange it for another. In our LPG Store you have 14 days from the date of purchase. We guarantee easy and quick replacement, just follow the instructions below.

  1. Place a new order in our online store. Enter the word "EXCHANGE" in the comments field of the order .
  2. Don't pay for the order. If an additional payment is required, our employee will contact you after receiving the parcel with the returned goods.
  3. Download, print and fill in the return declaration. -  RETURN / EXCHANGE FORM
  4. Pack the returned product securely with the completed declaration.
  5. Send the package to the address of our company  LPG Sklep - Rocar Nowe Boryszewo 10/1 09/410 Płock.
     

 

 

  1.  

DOWNLOAD THE RETURN / EXCHANGE FORM

 

 

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